A sports accessory company needed to take the next step in storage, pick, pack and distribution of their products. They handled all of these functions internally and the demand was growing far beyond their ability as a start-up to accomplish efficiently. This growing company decided it was best to outsource this portion of the duties to a company that did this as a primary function so that they could focus on the development and sales of their product. This growth dictated the need for a service provider that was experienced in B2B and B2C fulfillment. The task at hand was to physically transition their 900+ SKU’s as well the foreseen growth with their products. The company also needed to find a provider with the technology expertise to interface with their current systems and provide the instantaneous information required to provide complete client services regarding order fulfillment for their shipments of web orders, dropship, and retail distributions.
ODTS used the Analyze, Strategize and Realize steps in gaining a thorough knowledge of the clients business and the demands of rapid growth to maintain quality and improve turn time. The client partnered with On-Demand Technology Solutions to make the transition from small start-up to a major provider in the sports accessories business. ODTS was able to utilize its flexible order management and processing platform to overlay this client into their current proven operating procedure while providing for the unique characteristics and needs. Utilizing barcode technology ODTS developed SKU-driven scanning programs to track and maintain inventory from receipt to inventory movement to picking and shipping.
The client continues to rapidly expand their product line over 300% as well as their customer base. ODTS processes all the orders with the use of their systems and proven processes. The service provided by ODTS has given the customer the ability to focus on product and customer growth. Focus is now on targeted marketing efforts whereby different triggers drive marketing direction either by team or sport or type of accessory complementary to product previously selected. This effort takes place in the form of transpromo packaging and direct mail.